Dormant Account Reactivation

Reactivate Your Account Before

16th of Feb 2023 to enjoy a Free Verve Debit Card and Zero Transfer Charges on transactions below N5k.

It has been months since you used your Fidelity account, did you think we would not notice?

We have missed you and that is why we are offering you a FREE verve debit card and zero charges on your transfers below N5k when you reactivate your account between 9th - 16th February 2023.

Enjoy seamless banking at your convenience

Download the Fidelity Online Mobile Banking App to transact on the go!

No Data, No Queues, No Worries!

Dial *770# to buy airtime, request a loan, transfer funds and pay bills.

Reactivate
Transact

How to Reactivate Your Fidelity Account With Your App

Step 1

Select the account you wish to activate

Step 2

Select Account Maintenance and select Reactivation

Step 3

Input customer details and BVN

Step 4

Input OTP

Step 5

Accept indemnity
clause

Step 6

Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send

Step 7

Boom! 0

Account will be reactivated within 48 hours

Step 1

Select the account you wish to activate

Step 2

Select Account Maintenance and select Reactivation

Step 3

Input customer details and BVN

Step 4

Input OTP

Step 5

Accept indemnity clause

Step 6

Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send

Step 7

Boom! 0

Account will be reactivated within 48 hours

Download The Fidelity Online Banking App

How to reactivate your Fidelity account on the Web

Step 1

Click on Do More

Step 2

Select “Account Maintenance”

Step 3

Select “Account Reactivation”

Step 4

Input answer to your Secret Question

Step 5

Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send

Step 6

Input BVN

Step 7

Input OTP

Step 8

Step 1

Click on Do More

Step 2

Select “Account Maintenance”

Step 3

Select “Account Reactivation”

Step 4

Input answer to your Secret Question

Step 5

Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send

Step 6

Input BVN

Step 7

Input OTP

Step 8

Boom! 0

Personal Banking

Self Services

Digital Banking

Self Services

SME Banking

Self Services

Corporate Banking

Self Services

Private Banking

Self Services

Reactivate Your Account Before

We have missed you and that is why we are offering you a FREE verve debit card and zero charges on your transfers below N5k when you reactivate your account between 9th - 16th February 2023.