Reactivate Your Account Before
16th of Feb 2023 to enjoy a Free Verve Debit Card and Zero Transfer Charges on transactions below N5k.
It has been months since you used your Fidelity account, did you think we would not notice?
We have missed you and that is why we are offering you a FREE verve debit card and zero charges on your transfers below N5k when you reactivate your account between 9th - 16th February 2023.
Dormant Account Reactivation
Enjoy seamless banking at your convenience
Download the Fidelity Online Mobile Banking App to transact on the go!
No Data, No Queues, No Worries!
Dial *770# to buy airtime, request a loan, transfer funds and pay bills.
How to Reactivate a Dormant Account
How to Reactivate Your Fidelity Account With Your App
Register or log on to your Fidelity online banking app
Step 1
Select the account you wish to activate
Step 2
Select Account Maintenance and select Reactivation
Step 3
Input customer details and BVN
Step 4
Input OTP
Step 5
Accept indemnity
clause
clause
Step 6
Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send
Step 7
Boom! 0
Account will be reactivated within 48 hours
Register or log on to your Fidelity online banking app
Step 1
Select the account you wish to activate
Step 2
Select Account Maintenance and select Reactivation
Step 3
Input customer details and BVN
Step 4
Input OTP
Step 5
Accept indemnity clause
Step 6
Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send
Step 7
Boom! 0
Account will be reactivated within 48 hours
Download The Fidelity Online Banking App
How to reactivate your Fidelity account on the Web
Register or log on to online.fidelitybank.ng
Step 1
Click on Do More
Step 2
Select “Account Maintenance”
Step 3
Select “Account Reactivation”
Step 4
Input answer to your Secret Question
Step 5
Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send
Step 6
Input BVN
Step 7
Input OTP
Step 8
Register or log on to online.fidelitybank.ng
Step 1
Click on Do More
Step 2
Select “Account Maintenance”
Step 3
Select “Account Reactivation”
Step 4
Input answer to your Secret Question
Step 5
Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send
Step 6
Input BVN
Step 7
Input OTP
Step 8
Boom! 0
